Reflective journal My account of the SDF work, written in February 2026 about events in 2025.

Technical materials The code, processing logic and diagrams of what I built, showing how it worked.

Dated messages Messages from the time, used only to confirm dates and the order of events.

Participant account What an interviewee described. Not observed or checked independently.

Interpretation dashed outline Conclusions drawn from the evidence.

Stage of use Whether a change was in use, being tested, explored or proposed. These labels describe a stage, not whether the change succeeded.

Research guide

Find your way around the research

Every page on this site, grouped by the part of the research it covers. Select a title to open the page, or show its sections to go straight to one.

Follow the argument

A suggested reading order. You can start anywhere.

  1. Start here

    Overview

    The problem, the three questions and what the study found, in brief.

  2. Question 1

    Friction

    When tools, information and work did not fit, and what that changed.

  3. Question 2

    Responses

    How people adapted, and when an alternative became part of regular work.

  4. Question 3

    Continuing work

    The preparation, checking, explanation and learning around GenAI outputs.

  5. What it adds up to

    Conclusions

    What the research shows across the settings, what it contributes and its limits.

Where the evidence comes from

Each question draws on all three settings

Method and concepts

Quick reference